Customer Satisfaction


Denise,

I just wanted to let you known you have done a fantastic job this week getting product to us, it is really great to know you have suppliers still around that do care. Chad, this e-mail goes to both of you and the rest of team at Welch.

Thank You..

Joe, Purchasing / Sales

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Jay,

Thanks for the quick turn around. You are an excellent vendor!!

For our part in the error/problem, we'll keep the stock of the larger boxes.

I'll use this problems to get someone at corporate to finally change our descriptions. I'll get you a new P.O. for the smaller boxes.

Sorry again for the confusion, thanks again for all you're help!!

Kent

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Sabrina and the crew at Welch took care of us! Not sure what happened but we missed a release for the lids/trays that were due last week. I didn't miss them until Elvie was wondering when they would arrive so he could load them for his departure to Mt. Pocono on Sunday afternoon. They worked wonders as usual.

Thanks Sabrina and everyone on the floor at Welch to make this happen in a matter of days!

Karen

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Jay,

You clearly are a top notch organization! The timing of your response is fantastic because we have a deadline on Friday and you really helped us reach it.

Tom

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I wanted to thank you and all the folks at Welch for the tremendous job Welch has done for us, especially over the last few weeks. We have had some real challenges and you have been there every step of the way to keep us going. I appreciate your efforts and want to thank everyone for their support.

Thank you,

Paul

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Welch provides the best service of all my suppliers.  I wish they were all as good as Welch.  Your team is great.

Mike

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Thank you to Rob, Tina, Carl, Josh, Greg, Rick, Tim, Tyler, and everyone else in production for getting this out so quick!  John at Archway was pumped that we're getting this order to them this AM that they placed on Friday afternoon.  We turned a sample and the order all in less than one business day.  He admitted they dropped the ball on this by not planning ahead, and was thankful that Welch was there to pick it up and run with it.  Thanks for making my job so easy.

Kyle

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Guys,

Just wanted to say thank you for an amazing job!  I really appreciate your efforts and service.  You have been an unbelievable supplier!!!

Thanks again!

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